Refund policy
Kokusai Bujin Renmei Returns and Refund Policy
Last update: 01-02-2024
We thank you for choosing Kokusai Bujin Renmei ("we", "our" or "the organization"). Please read our returns and refunds policy carefully before making a purchase on our website. By purchasing products or services on our site, you agree to comply with and be bound by this policy.
1. Returns and Refunds
1.1. Physical Products
1.1.1. Right of Return: If you have purchased a physical product on our website and are not satisfied with your purchase, you have the right to request a return within [number of days] days of receiving the product.
1.1.2. Return Process: To request a return, please contact our customer service via [contact information]. You must provide details of your purchase, including the order number and a description of the reason for the return.
1.1.3. Return Conditions: The returned product must be in its original condition, unused and with all original accessories and packaging. Return shipping costs will be the responsibility of the buyer, unless otherwise stated.
1.1.4. Refunds: Once we receive the returned product and verify its condition, we will process a refund of the full amount paid for the product, excluding the original shipping charges, within [number of days] business days of receipt of the returned product. The refund will be made through the same payment method used for the original purchase.
1.2. Digital Services and Products
1.2.1. Right of Return: For digital services and products, such as software downloads or media content, returns or refunds are not accepted unless otherwise stated in the specific purchase terms of that service or product.
2. Exceptions
2.1. Damaged or Defective Products: If you receive a damaged or defective physical product, please contact us immediately via contact. Please provide details of the problem and we will work to resolve it in a timely manner, either through a replacement or a full refund, depending on your preference.
3. Policy Changes
We reserve the right to modify this Returns and Refunds Policy at any time. Any changes will be posted on this page and will be effective immediately upon posting. We recommend that you periodically review this policy to be aware of updates.
4. Contact
If you have any questions about this Returns and Refunds Policy, please contact us through the following means:
Thank you for choosing Kokusai Bujin Renmei. We are committed to providing you with high quality products and services and complying with applicable laws and regulations regarding returns and refunds.